Wednesday, June 1, 2011

Strategic Plan for School Development



STRATETIC PLAN FOR SCHOOL DEVELOPMENT

PRE- VISIT PLANNING: March 5, 2008

PROPOSED THREE DAYS WORKPLAN FOR SCHOOL DEVELOPMENT PLAN

Activity
With Whom?
Why?
Duration
Resources
DAY ONE (08:30am – 12:30pm = 4 Hrs)
Meeting with the Principal
IED CPs with Principal
For introduction, exchange ideas about the purpose, time negotiation and team orientation.
08:30am – 09:15am
(45 minutes)
Readiness Checklist.
Supporting/Hindering Factors list.
Who, when & why formats.
Round of the school
Anybody.
To learn the existing structure, methods and procedures being used.
09:15am – 10:00am
(45 minutes)
Check list + Field notes
Current Resources Format.
Introductions to teachers
System of administration
Depending on discussion with Principal
To learn the existing structure, methods and procedures being used.
10:00am – 10:30am
(30 minutes)
Field notes.
Team formation
Principal + Vice Principal
To identify stakeholders to include Principal, VP, Finance, coordinator, BOG representative, Two teachers (Senior, Junior), student, and parent (if available).
10:03am – 11:00am
(30 minutes)
Format designed.
Awareness Workshop/talk with Team
All the team members.
To inform all the team members about the purpose.
11:00am – 12:30am
(90 minutes)
Time Machine.
Scenario Planning (basic idea)
Sharing ideas.
Charts and Markers etc.
DAY TWO (08:30am – 12:30pm= 4 Hrs)
Need analysis  & Vision building
All the team members.
To identify the school vision, and to involve every individual in shared vision process
08:30am – 09:30am
(60 minutes)
SDP Manual format and our own tool developed in class.
(Charts and Markers)
Internal/external analysis
All the team members.
For the screening of internal/external situation of school
09:30am – 10:30am
(60 minutes)
SWOC Analysis Format.
Decision on the duration of time
All the Team members.
To formulate a long term plan.
10:30am – 11:00am
(30 minutes)

Setting Targets/ goals
Team divided into areas.

11:00am – 12:30pm
(90 minutes)
SDP Manual
DAY THREE (08:30am – 12:15pm = 3:45 Hrs)
Designing the plan
Activities identification and to be prepared in groups (four groups accompanying one CP in every group)
To prepare a plan in light of identified targets and goals.
08:30am – 10:00am
(90 minutes)
SDP Manual
Charts and Markers.
Monitoring plan
Whole team

10:00am – 10:45am
(45 minutes)
SDP Manual
Sharing with entire staff and Exit
Whole team + all the staff members.
To present the plan so that, every member could feel its ownership.
10:45am – 12:15pm
(90 minutes)
Staff Meetings/discussion

 

School visit: 7, 13, 20 May, 2008

SCHOOL PROFILE (2008)


  • Name:                                                London[1] Grammar School, Karachi.
  • Total Number of Students:             300
  • Total Number of Faculty.               21
  • System:                                              Co-Education.
  • Medium of Instruction:                   English
  • Affiliated with:                                 Sindh Board of SSC Karachi.
·         School Management:                       Privately managed school in self-owned premises; Located in a residential area for last 15 years.

Organizational Structure

Organization Chart

School Readiness Checklist

S#
Statement
Yes/No
Remarks
1
Does the school have a long-term vision
NO

2
Is there any existing school plan
NO

3
The stakeholders’ input will be available
YES
Except parents
4
the school data will be ready to be used in decision making process
YES

5
the school is knowledgeable about what other schools are doing to achieve change
YES

6
The school leadership is knowledgeable about current trends in educational reform
YES
To some extent
7
the school leadership is effectively managing human and fiscal resources
YES
To some extent
8
The school is not passing through some critical period
NO

9
The permission and commitment from system authority is available
YES

SDP Team Building

  1. Owner
  2. Principal
  3. Vice Principal
  4. Accounts Officer
  5. An Experienced Teacher
  6. A Novice Teacher
  7. Montessori Teacher
  8. A Female Student
  9. A male student
  10. Four CPs from IED.

School Vision

We, at the London[2] Grammar School, believe in the creativity of the learner. We aim to develop responsible and confident students who are capable of facing the challenges of society.
Our teachers and management strive to be role models who are professionals in approach and devoted to their work through continuous learning. We cherish parents as well informed participants in the learning of the children.

School Motto


Light The Lamp Of Learning

SITUATIONAL ANALYSIS


Strength (internal)
Weakness (internal)
§  Students are disciplined and motivated for learning.
§  Principal has autonomy in decision making
§  Existing computer lab
§  Two vacant rooms
§  Students of grade 10 are enthusiastic to take new challenges and initiatives.
§  Cooperation among teachers and punctuality.
§  Strong monitoring and follow-up by Management.
§  Good Matric result
§  Premises self-owned
§  2 B.Ed trained teachers.
§   Parents regularly informed and invited as guests to activities in school

v  Congested building
v  Untrained teachers
v  Computers are very old
v  High Teacher turn over
v  Lack of exposure to good practices
v  No supports and physical activities
v  Traditional teaching approaches/ No activity based teaching
v  Lack of facilities for physical activities for students
v  No library
v  Limited finance
v  Lack of English fluency among students
v  No formal policy guidelines of the school.
v  Leadership responsibilities concentrated with Principal and Vice Principal.
Opportunities (external)
Challenges (external)
·         Possibility of renting premises to generate funds
·         Computers in 80% students’ homes
·         Public Park outside the school
·         Area Nazim is cooperative
·         Possibility of AKU-EB affiliation.
·         Principal has contacts with heads of other schools in the city
v  Limited parental involvement
v  Limited awareness of new teaching approaches
v     Competing fee structure in neighboring Schools
v  Govt. policies frequently change
v  Inconsistent board policies.


GOALS AND OBJECTIVES

A WISH LIST


Teachers’ Professional Development.

1.      In-school workshops – monthly
2.      Short courses out of the school – one teacher in the first year and two or three teachers in the next four years.
3.      Introduce Reflections or reflective journals –
4.      Peer Coaching
5.      Mentoring
6.      Lesson Planning – sharing of teaching experiences

Management.

1.      Section in-charges
2.      Introduction of a Policy document.
3.      Assign an additional responsibility to every teacher.
4.      Installation of soft boards in all corridors to display students’ work.
5.      Increase the number of computers and networking.
6.      Library/recreational hall



Students:

1.      Divide students in 3 houses along with teachers.
2.      Clubs in class 9th (Identified as a model class) – Drama & Art Club, Literary Club & Science Club. One day Kingdom – Outgoing 10th class.
3.      Displays (Resources day)
4.      Research based homework.
5.      Group work in classes.


Community.

1.      Enhance collaboration with other organizations – visit to other schools
2.      Fathers’/Mothers’ Day and sibling days.
3.      Section-wise picnics.
4.      Staff picnic.
5.      Invitation to parents for functions & gatherings.
6.      Sports week. (In a part of stadium)
7.      Celebrating success and recognition with Parents.

Prioritized Goals and Objectives

A:        Teaching Learning
B:         Professional Development of Staff.
C:        Management and Infrastructure
D:        Community Involvement

Goals and Objectives for Five years

AREA
GOALS
OBJECTIVES

1. Teaching Learning
Goal 1.1
Improve teaching practices in school for improved learning
1.      Initiate varied classroom teaching strategies 2008-2009 onwards through collaboration with peers.
2.      Students to be engaged in giving presentations in class IV-X by 2010
3.      Introduce Activity based and hands on activities in all classes up to VIII, for conceptual understanding by 2013.
4.      Develop a resource room for teachers.

Goal 1.2
Nurture creativity and confidence in students through co-curricular activities.
1.      Develop leadership skills in class IX and X students by forming Science, Literary and Drama Clubs 2008-2009 on wards to plan one co curricular activity per club for school.
2.      Provide opportunity to all students within school to display talent and develop confidence through participation in various activities – 2008 – 2009 onwards.

2. Professional Development of Staff.
Goal 2.1
Building a community of learners through professional development of staff
1.      To support teachers to implement new teaching approaches and reflective practice in the next academic year.
2.      Initiate peer observations and mentoring in 2010.
3.      Identify training opportunities and send at least 1 teacher x 4 subjects to attend workshops every year outside school from 2010 – 2013.
3. Management and Infrastructure
Goal 3.1
Increase management effectiveness
1.      Delegate leadership responsibilities to 3 teachers as section heads on a rotational basis every year.
2.      Prepare formal policy document for the school by August 2008
3.      Identify courses and send Principal/Vice Principal for training in 2009 and 2010.
Goal 3.2
Improve Existing Facilities in School.
1.      Establish library for students to provide reading facilities by September 2008.
2.      Provide a room for indoor games to compensate for outdoor physical education activities by August 2008.
3.      Equip computer lab with modern technology (at least 10 new computers with updated software and a printer) by 2013.






AREA
GOALS
OBJECTIVES
4. Community Involvement

Goal 4.1
Build links with other school to learn better practices.
1.      To expose selected senior students and club in-charge teachers/section heads to other practices through visits to other educational institutions/schools in the city from the year 2009-2010
Goal 4.2
Build links with parents and the neighboring community through various activities.
1.      Parents to be involved in planning and participating in school activities in 2010-2011
2.      Provide learning opportunities to parents and form a PTA for active engagement with school by 2013
3.      Identify the opportunities in neighborhood and rent-out school premises/facilities for use in the evening or summer holidays.
4.      Increase interaction of students and teachers with the neighborhood community through melas and awareness campaigns from 2011 on wards.





 

 


ACTION PLAN for academic year 2008 – 2009

Goal 1: Improve teaching practices in the school for improved learning.
Objective
Action
Who will Do It?
By When
Resource
Estimated Cost
Initiate varied classroom teaching strategies 2008-2009 onwards through collaboration with peers

* Introduce and follow-up regular lesson planning meeting for each subject on a fortnightly basis
* Monitor the lesson plans and give feedback/ Self reporting through lesson diaries/ plan format
Initial stage:
Vice Principal: KG – V
Principal:  VI – X
Next Stage:
Respective Section In-charges
Peer/self review

1 meeting period every fortnight in each subject.
1 week prior plan submitted every Friday to the respective person(principal/ VP, section in charge, peer)
20 Files + 150 format (Lesson plan tool)
Make modification in timetable.
Time –
Time for reviewing plan and giving feedback
Files: Rs: 300
Formats: Rs: 300



1 Period for meeting.
every week

Incorporate one activity for students’ critical thinking or inquiry in each lesson plan.
Each teacher- self review.
Throughout the year.
Stationery, (Charts, Markers, worksheets etc.)
Charts:   Rs: 1000 (for entire year)
Markers: Rs:  500 (all activities)
Others:  Rs: 300
One research based homework in one subject every month.
Subject teacher at every grade level.
English – Aug, Jan
Math – Sep, Feb
Science/S. Studies – Oct, Mar
Urdu/Islamiyat – Nov
Human resource, computer facility at home/other sources (newspaper, books, magazines etc.)
Teachers’ own resources and time.
Observation tool to be prepared
Classroom observations with feedback.
Principal, vice Principal, Section In-charges, peer
4 observations in a year
Phase I: Aug. Sep.
Phase II: Oct. – Nov.
Phase III: Jan. – Feb.
Phase IV: Mar.– Apr.
Observation Schedule & time.
100 Observation Tool copies.


20 minutes in each class.
Photocopies  of observation tool. Rs: 200













Goal 2: Nurture creativity and confidence in students through co-curricular activities
Objective
Action
Who will Do It?
By When
Resource
Estimated Cost
1. Develop leadership skills in class IX & X students by involving them in planning and organizing activities 2008 – 2009 onwards.
* Form;
Drama Club
Literary Club
Science Club in class X
* Assign one student and one teacher in-charge.
1 class Teacher + Er, Ra R. Ra. K.



Principal
August 2008
Human Resource, 1 period allocation,
4 teachers.
1 period.
One day kingdom.
Ms. Se, Hi.
One day before winter vacation
Human Resources, Planning and ask allocation schedule, 1 day allocation
25 students of class X
2 Teachers
1 school day
2. Provide opportunity to all students to display talent and develop confidence through participation in various activities 2008 – 2009 onwards.

Drama Club Activity
Club + In-charges
September 2008
Mic system, seating & stage arrangement, 1 period allocation
Rs: 1000
1 period

Science Club Activity
Club + In-charges
January, 2009
Stationery, Other resources depending on activity, teachers’/students’ time.
Rs: 1000
3-4  periods
Literary Club Activity
Club + In-charges
April 2009
Mic System, seating & stage arrangement, 1 period allocation
Rs: 1000
2 periods
Sports Week
All Teachers + Sports Committee
February 2009
Stadium, Sports equipment, transportation (outsourced).
Out sourced through sports teacher
(No monetary cost to school)
* Hire a Tae-Kwando teacher
* Tae-Kwando classes for I – V (girls + Boys) VI – X (boys only)
Principal

Instructor
August 2008

Once every week
Salary

Space (Public Park, 1 Period allocation)
Rs: 10,000

No cost to school












Goal 3: Build a community of learners through professional development of staff.
Objective
Action
Who will Do It?
By When
Resource
Estimated Cost
3. To develop teachers to implement new teaching approaches and reflective practices in next academic year
Quarterly in-school workshops for all teachers on 1st  Saturday: (topics identified below:)
* Creative Lesson Planning & collaborative learning





Ms. Gha.

1st week of Aug. 2008


Classroom/school, charts/markers, refreshment.
Stationery (purchased)
Refreshment: Rs: 500
* Activity based teaching.

Ms. She.
1st week of Nov. 2008
Classroom/school, charts/markers, refreshment.
Stationery (purchased)
Refreshment: Rs: 500
* Teachers Motivation
Madam Ati
1st Week of Feb. 2009
Classroom/school, charts/markers, refreshment.
Stationery (purchased)
Refreshment: Rs: 500
* Reflective Practices.
Ext. Facilitator
1st Week of April/May 2008
Classroom/school, charts/markers, refreshment, pay to external expert.
Stationery (purchased)
Refreshment: Rs: 500
External Expert: Rs: 2000
Writing reflective memos in their diaries

All teachers.




Every Friday




25 diaries/Ex-books
Diaries: Rs: 1000













Goal 4: Increase management effectiveness
Objective
Action
Who will Do It?
By When
Resource
Estimated Cost
Delegate leadership responsibilities among 3 teachers as section heads on yearly rotational basis from 2008 onwards


* 3 teachers assigned as section heads for:
                Pre-Primary
                Primary.
                Secondary.
* Appoint a new teacher.



Principal & Vice Principal



August 2008



Time Resources – Decrease work load (1 period each week) of section heads.



1 period each week.




Salary: Rs: 3000
Prepare a formal policy document for the school by August 2008.
2 meetings of management and teachers to identify and formulate clear rules and regulations for school. (Policy guide lines for students and staff).
Management, Principal, Vice Principal and Teacher representative
July - August 2008
Samples/Specimens, Human Resource, stationery for documentation,
Refreshment.
Stationery & Refreshment: Rs: 500

Print a formal document for reference.
Management, Principal
September 2008
Printing Cost.
Printing (5 copies): Rs: 500












Goal 5: Improve existing facilities in the school
Objective
Action
Who will Do It?
By When
Resource
Estimated Cost
Establish library for students to provide reading facilities by September 2008.
Purchase furniture
* One table
* 6-8 chairs
* Three wall shelves.
* Floor seating:
       Carpet (10’x 12’)
       Cushions (8 – 10)
Management, Principal, Accountant
July, 2008
Finance, Transportation outsource, Labor Charges (Carpenter) and staff support
Wood, Cushions, Carpet.,
Table: Rs: 500
Chairs: Rs: 2000
Wood: Rs: 3000
Carpenter: Rs: 1000
Transportation: Rs: 300
Carpet: Rs: 5000
Cushions: Rs: 1000
Support Staff time:

Prepare a list of existing books in the school.
Ms. Amb
August,  2008
Time, 1 Staff member.
2 Hrs.
Assign 2 teachers for cataloging and setting up.
2 teachers.
August, 2008
2 teachers + 1 support staff, Time
4 Hrs (one school day)
2 Staff members.
Assign library periods in the class timetable of students from KG – X.
Vice Principal
September 2008
1 period per week, one teacher  to be assigned
All class teachers – 1 period each.
Provide a room for indoor games to compensate for outdoor physical education activities by August 2008.
Make a partition in Library room.
Principal
(Out sourcing carpenter)
August – September 2008
Labor Charges, Time
Ply boards: Rs: 1000
Laboring:  Rs: 300
Support Staff.
Purchase:
Table Tennis (01)
Carom Board (02)
Ludo + Chess games (04)
Management, Principal, Vice Principal, Accountant
September – October 2008
Finance, time, Labor, out-sourced transport, support staff.
Table: Rs: 6000 - 8000
Rackets & Balls.  Rs: 350
Carom Board: Rs: 500
Ludo & Chess: Rs: 300

Equip computer lab with modern technology (at least 10 new computers with updated software and a printer) by 2013.
Acquire quotations for PIV computers and purchase 2 computers.
Management Principal + Computer Instructor
July, 2008
Telephone calls, letters, finance
Telephone, Letters: 100
Computers: Rs: 30000
Transportation: 300
Discard/Repair out-of-order computers.
Vice Principal, Computer Instructor
July, 2008
computer expert (out sourced), service charges
Maintenance: Rs: 1000
Purchase posters related to Computers.
Computer Instructor
August, 2008
Finance.
Posters: Rs: 200









ACTIVITIES
JUL 08
AUG
08
SEP.
08
OCT
08
NOV
08
DEC
08
JAN
09
FEB
09
MAR
09
APR
09
MAY
09
JUN
09
Workshops.












Incorporate one activity for students’ critical thinking or inquiry in each lesson plan.












One research based home work in one subject in every month.

ENG
MATH
SCI, S.ST
URD,ISL

ENG
MATH
SCI, S.ST



Classroom observations with feedback

P-1
P-1
P-2
P-2

P-3
P-3
P-4
P-4


Form drama club, literary club, science club.













Drama club activity












Science club activity













Literary club activity












One day kingdom












Sports week














Hire a tae-Kwando teacher












Tae-Kwando classes for 1-5(girls and boys),
vi-x (boys only)












Quarterly in-school workshops for all teachers on1st Saturday:
*Lesson planning workshops









(1st week)
(1st week

 Activity based teaching workshop.




(1st week)








Teacher motivation workshop.







FEB
09




Reflective practice workshop.

(1st week










Assign responsibilities as section heads to 3 teaches from Pre-primary, primary and secondary section.












Preparation of Policy document.












Print a formal document for reference












Prepare a list of all available books for library setup.












Assign a teacher for cataloging.












Purchasing furniture for library setup.
*one table, * 6 to 8 chairs, * three wall shelves, * Floor seating,  * Carpet,
* Cushions












Assign library periods in the class time table of students from KG-X













Make a partition in library room for in-door re-creational activities.












Arrange :
Table tennis(1)
Carom board(2)
Laddo games (4)
Floor seating for laddo games.












Acquire quotations for PIV computers












Discard/repair out of order computers













Purchase posters related to computers













AUDIT QUALITY

                       
Yes /No
  • Are objectives/actions aligned with the vision/values of the school?
YES
  • Will completing the actions produce the intended outcome?            
YES
  • Does implementation of the plan require any change in the management structure?
YES
  • Are the resources required for actions in place?
YES
  • Can progress be measured?                                                                
YES
  • Is the action plan likely to improve students’ learning?                    
YES
  • Will this plan be shared with all stakeholders?          
YES

REFLECTION

What had been the overall experience of school development planning like?

When someone is verbally instructed on how to swim or any other activity, they may feel confident initially and assume that they have understood the whole process of swimming and it will now be easier to practically employ that learning in water. Of-course they will not get its actual taste, the difficulties, complexities and hindrances until or unless they actually engage in swimming. When it comes to the real situation, theories are forgotten and one builds on own understanding and discovers, adapts and invents new strategies in the quest for survival.
This was the exact situation with us, when we were planning to visit school. Before first visit we were confident assuming that we had understood the whole story and now it only needs to be shared with the school and we would easily make the school development plan. But, it was midnight, total darkness or the water was much deeper! We were experiencing the actual field, the challenges, the realities, expectations, mind was full of our questions and we sought answers. It was a situation to survive from the darkness or from the deepwater.  The collegial relationship of the group kept us afloat as we had assigned individual roles to each member to ensure the contribution and ownership of each member.
Because of this strategy, gradually, the darkness started to fadeout like the early morning light and we were able to see things a bit clearer. The early morning light gave us some view for our understanding as we proposed a plan but only three days visit remained before the full day light.
The role-play in the session before the visit prepared us on how to behave partially in the field. The SDP manual provided a skeleton on how to proceed. In the school after the first visit we came back feeling very confident and satisfied as the principal had been extremely cooperative and good ideas had been generated between the teachers, students and management in the team. However the second visit proved more challenging but we managed to complete a brief action plan by the third day.

What were the challenges faced? To what extent did you anticipate them and how did you respond to the challenges?

The experience was enriching for all of us as we had resolved situation alternated our approaches and strategies in the practical situation. It was interesting to note that students made such a worthy contribution to the process. We felt a sense of being part of the school as we internalized its issues, challenges and its strengths. At times we also felt frustrated when we could not pursue what we considered as priorities but the management was not keen on the same idea.
It was a new experience for all of us as we were never exposed practically to such opportunity to develop a school development plan. So, new experiences use to be opportunities as well as challenges and initially rapport building was a challenge for us as we were strangers in the school, which some how took time.
Secondly, working in a group is not an easy task because different people, different capacities, different understanding levels and dimensions, different ideas and perceptions, it become much harder to adjust. Sometime, it becomes difficult to make mutual decisions and agreements with each others’ ideas. So, to over come with all these differences, we unanimously distributed different stages among the group members and gave the full decision power to the individual for his/her stage process and the rest remained bond to accept. However, we all were also contributing according to our understanding.
The school owner, Principal, Vice Principal and other team members were very much cooperative and they spared their valuable time for the process. Therefore, we managed to complete our task in the given time frame. However, we faced difficulty to motivate the SDP team members for an active involvement. Initially they showed very much concern and interest, but as the activities and brain storming progressed further, they become exhausted as they had never done such an activity. At one stage during our second visit, a member of SDP team told us that we are still waiting for your efforts as you are involving us but doing nothing by yourself. So, we gave suggestions, new ideas from our learning at IED and motivate every individual again and again that the process needs their contribution as they are the direct stakeholders of the institution, while we are facilitating them to produce an implementable school development plan.

What are the lessons learnt? How did the theory of strategic planning inform the practical experience? To what extent did your understanding evolve as a result of engaging in this process? Share examples.

Working hands on with the tools developed and the SDP manual in the actual school context was certainly a rewarding experience. Initially while using the SDP manual in an imaginary context with one group members’ school was a little difficult but when we used it in the actual school everything made greater sense. Our learning on the strategic planning exercise, adapting and using tools was enhanced. Making a concisely worded vision statement, goals required us to employ efficient writing skills as the school members required assistance in putting together the collated ideas. Going through the actual planning process has given us so much confidence that in the future we would not only be able to make plans for our own schools but also start a joint consultancy to advise schools on planning (Ha, Ha!!) It led us to think creatively for alternatives and solutions to problems within limited resources and gave us sleepless nights as we carried the school home with us and kept pondering over the existing situation.

Based on your real experience of engaging in SDP, what new knowledge can be added to the existing literature on school development process in Pakistani schools.

Currently schools in Pakistan have limited know-how on strategic thinking and planning, especially as a formal process. Engaging all stakeholders in school processes is a novel idea for schools, which the school was quite willing to accept. The strategic planning and capacity building go hand in hand. It was a starting point to initiate strategic thinking and building capacity, but limited capacity and experience proved to be a demoting factor to strategic thinning and planning process. It was found that the school members were very enthusiastic to initiate this new activity but their limited knowledge and traditional ways of working, constrained them from engaging fully in the process. However on being supported they moved forward and admitted to having looked at things in a new light. After this first planning activity they would be better oriented the next time they do such an activity but according to us they would require partial support one more time before they can proceed independently. The school that we visited had a motivated principal and vice principal who had already started thinking of improvement activities for the school but had no formal documented vision and planning process. Some of these activities were also not a regular feature but occasional events planned on a one time basis as an individual initiative.
As reported by many that we belong to an oral culture, therefore the formal writing down of activities and plans proved cumbersome and required a lot of support continuously as it easily turned off people involved. As observed in our school while framing the vision, goals and objectives a greater input was required from our side. Also as M.Ed students we were expected to provide insights on new approaches as well as ideas and solutions. We had to probe the school to think of their own solutions to issues while also giving suggestions based on our own learning from M.Ed. The planning activity can therefore be a starting point for developing strategic thinking. We were mostly engaged in verbal discussion and noting down responses with limited use of tools and templates. Tools and processes should be developed which would be based on oral responses or simple yes/no kind of responses, especially in the initial planning activity.


[1] Pseudonym
[2] Pseudonyms have been used – keeping the ethical considerations in mind we have used Pseudonyms instead of actual names

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